Business & Technology Skills Development (BTSD) Training Programme

This programme was designed by CDC to introduce, train and prepare young adults for the workplace, targeting the necessary skills that would be valuable for the business environment and to some extent their personal life.  It would help them navigate the working world with more confidence and knowledge.

Participants will be taught valuable business operational skills that will benefit energy saving, care and control, and other value-added productivity skills that will redound to the benefit of both the staff and the employer.  This programme will cover the following topics:

Participants will be introduced to various business equipment and instruments of every use in the business environment to develop business awareness, functional skills and self confidence in interfacing and interacting with everyday business activities.

 Technology Awareness & Computing Skills –  Students will be taught to operate and use a computer with competence and efficiency which would be to their advantages as well as their employer.  The basics of computer literary will be taught along with use of business applications (MS Word, Excel, etc.) along with introductory aspects of income generating skills (Website Development, Internet Research and Marketing, Graphic Design, etc.).

Financial Planning, Banking & Financial Services – Participants will be provided critical information and requirements for interfacing with the banking, business and financial sectors, with basic understanding of financial planning for medium-term objectives and long-term security.

Business & Entrepreneurial Skills – This section deals with Introduction into Financial Services Industry, Insurance, Pensions, Mortgages, Taxation, Accounting and Financial information.  Key focus will be on understanding smarter ways of securing one’s money and the basics of the banking system.

Presentation and Interview Preparation – In today’s competitive job market, the first response impression (telephone response & mannerism, social media data, submitted resume or application details, etc.) will progress or kill the opportunity for a job applicant to move to the all critical job or business interview.  Your resume, appearance and interview will also need to be appropriate and possibly innovative, unique or eye-catching!  These are the subject that would be covered in this programme.

Project Planning and the Time Management – An introduction to Project Planning and Time Management Concept as it relates not only to work, projects and business management. It deals also with personal time management at home, school and even social activities so you can create as healthy balance possible in your life.

Conflict Resolution – It is well known fact that if there is any conflict or problems at home it affects other aspects in your life, this programme takes a practical approach to Conflict Resolution and conflict management in the home, among peers and the work place, with focus on diffusing and resolving situations of conflict in the home, work and everyday life situations.

LEVEL I - BizTECH Training Programme

Technical & Soft-Skills Training Modules available for trainee selection.

Computer Literacy & Software Applications	Assertiveness and Self-Confidence	Networking Within the Company
Introduction to the Internet, Data & SIP Media Systems	Intro. To Business Applications	Entrepreneurship Skills
Safe-Surfing & Social Networks	Office Administration	Project Planning & Administration
Internet Research & Security Awareness.	Developing Personal & Work Values	Social & Business Ettiquette
Introduction to MS WORD	Attention Management	Organizational Skills
Introduction to MS EXCEL	Basic Bookkeeping	Overcoming Sales Objections
Introduction to MS POWERPOINT	Employee Termination Processes	Personal Branding
Introduction to MS PUBLISHER	Facilitation Skills	Personal Productivity
Introduction to MS OUTLOOK	Event Planning & Administration	Sales, Marketing & Presentation Skills
Intro to Website Design & Mobile App. Development	Executive and Personal Assistants	Project Management Tools

LEVEL II - Professional & Business Skills Training Courses and Workshops

On-Line CBTs and In-House Training Modules Available for Trainees & Tutors for continuous professional development.

10 Soft Skills You Need	Employee On-boarding	Networking Within the Company
Administrative Office Procedures	Employee Recognition	Office Politics for Managers
Administrative Support	Employee Recruitment	Organizational Skills
Anger Management	Employee Termination Processes	Overcoming Sales Objections
Appreciative Inquiry	Entrepreneurship	Performance Management
Archiving and Records Management	Event Planning	Personal Branding
Assertiveness and Self-Confidence	Executive and Personal Assistants	Personal Productivity
Attention Management	Facilitation Skills	Presentation Skills
Basic Bookkeeping	Generation Gaps	Project Management
Being a Likeable Boss	Goal Setting and Getting Things Done	Proposal Writing
Body Language Basics	Handling a Difficult Customer	Prospecting and Lead Generation
Budgets & Financial Reports	Health and Wellness at Work	Public Speaking
Business Acumen	High Performance Teams (Inside the Company)	Risk Assessment and Management
Business Ethics	High Performance Teams (Remote Workforce)	Safety in the Workplace
Business Etiquette	Hiring Strategies	Sales Fundamentals
Business Succession Planning	Human Resource Management	Servant Leadership
Business Writing	Improving Mindfulness	Social Intelligence
Call Center Training	Improving Self Awareness	Social Learning
Change Management	Increasing Your Happiness	Social Media in the Workplace
Civility in the Workplace	Internet Marketing Fundamentals	Stress Management
Coaching and Mentoring	Interpersonal Skills	Supervising Others
Collaborative Business Writing	Job Search Skills	Supply Chain Management
Communication Strategies	Knowledge Management	Taking Initiative
Conducting Annual Employee Reviews	Leadership and Influence	Talent Management
Conflict Resolution	Lean Process And Six Sigma	Team Building for Managers
Contact Center Training	Life Coaching Essentials	Teamwork and Team Building
Contract Management	Manager Management	Telephone Etiquette
Creating a Great Webinar	Managing Personal Finances	Telework and Telecommuting
Creative Problem Solving	Managing Workplace Anxiety	Time Management
Critical Thinking	Marketing Basics	Top 10 Sales Secrets
Customer Service	Measuring Results From Training	Trade Show Staff Training
Cyber Security	Media and Public Relations	Train-the-Trainer
Delivering Constructive Criticism	Meeting Management	Virtual Team Building and Management
Developing a Lunch and Learn	Middle Manager	Women in Leadership
Developing Corporate Behavior	Millennial Onboarding	Work-Life Balance
Developing Creativity	mLearning Essentials	Workplace Diversity
Developing New Managers	Motivating Your Sales Team	Workplace Harassment
Digital Citizenship	Multi-Level Marketing	Workplace Violence
Emotional Intelligence	Negotiation Skills
Employee Motivation	Networking (Outside the Company)