Business & Technology Skills Development (BTSD) Training Programme
This programme was designed by CDC to introduce, train and prepare young adults for the workplace, targeting the necessary skills that would be valuable for the business environment and to some extent their personal life. It would help them navigate the working world with more confidence and knowledge.
Participants will be taught valuable business operational skills that will benefit energy saving, care and control, and other value-added productivity skills that will redound to the benefit of both the staff and the employer. This programme will cover the following topics:
Participants will be introduced to various business equipment and instruments of every use in the business environment to develop business awareness, functional skills and self confidence in interfacing and interacting with everyday business activities.
Technology Awareness & Computing Skills – Students will be taught to operate and use a computer with competence and efficiency which would be to their advantages as well as their employer. The basics of computer literary will be taught along with use of business applications (MS Word, Excel, etc.) along with introductory aspects of income generating skills (Website Development, Internet Research and Marketing, Graphic Design, etc.).
Financial Planning, Banking & Financial Services – Participants will be provided critical information and requirements for interfacing with the banking, business and financial sectors, with basic understanding of financial planning for medium-term objectives and long-term security.
Business & Entrepreneurial Skills – This section deals with Introduction into Financial Services Industry, Insurance, Pensions, Mortgages, Taxation, Accounting and Financial information. Key focus will be on understanding smarter ways of securing one’s money and the basics of the banking system.
Presentation and Interview Preparation – In today’s competitive job market, the first response impression (telephone response & mannerism, social media data, submitted resume or application details, etc.) will progress or kill the opportunity for a job applicant to move to the all critical job or business interview. Your resume, appearance and interview will also need to be appropriate and possibly innovative, unique or eye-catching! These are the subject that would be covered in this programme.
Project Planning and the Time Management – An introduction to Project Planning and Time Management Concept as it relates not only to work, projects and business management. It deals also with personal time management at home, school and even social activities so you can create as healthy balance possible in your life.
Conflict Resolution – It is well known fact that if there is any conflict or problems at home it affects other aspects in your life, this programme takes a practical approach to Conflict Resolution and conflict management in the home, among peers and the work place, with focus on diffusing and resolving situations of conflict in the home, work and everyday life situations.
|Computer Literacy & Software Applications||Assertiveness and Self-Confidence||Networking Within the Company|
|Introduction to the Internet, Data & SIP Media Systems||Intro. To Business Applications||Entrepreneurship Skills|
|Safe-Surfing & Social Networks||Office Administration||Project Planning & Administration|
|Internet Research & Security Awareness.||Developing Personal & Work Values||Social & Business Ettiquette|
|Introduction to MS WORD||Attention Management||Organizational Skills|
|Introduction to MS EXCEL||Basic Bookkeeping||Overcoming Sales Objections|
|Introduction to MS POWERPOINT||Employee Termination Processes||Personal Branding|
|Introduction to MS PUBLISHER||Facilitation Skills||Personal Productivity|
|Introduction to MS OUTLOOK||Event Planning & Administration||Sales, Marketing & Presentation Skills|
|Intro to Website Design & Mobile App. Development||Executive and Personal Assistants||Project Management Tools|
LEVEL II - Professional & Business Skills Training Courses and WorkshopsOn-Line CBTs and In-House Training Modules Available for Trainees & Tutors for continuous professional development.
|10 Soft Skills You Need||Employee On-boarding||Networking Within the Company|
|Administrative Office Procedures||Employee Recognition||Office Politics for Managers|
|Administrative Support||Employee Recruitment||Organizational Skills|
|Anger Management||Employee Termination Processes||Overcoming Sales Objections|
|Appreciative Inquiry||Entrepreneurship||Performance Management|
|Archiving and Records Management||Event Planning||Personal Branding|
|Assertiveness and Self-Confidence||Executive and Personal Assistants||Personal Productivity|
|Attention Management||Facilitation Skills||Presentation Skills|
|Basic Bookkeeping||Generation Gaps||Project Management|
|Being a Likeable Boss||Goal Setting and Getting Things Done||Proposal Writing|
|Body Language Basics||Handling a Difficult Customer||Prospecting and Lead Generation|
|Budgets & Financial Reports||Health and Wellness at Work||Public Speaking|
|Business Acumen||High Performance Teams (Inside the Company)||Risk Assessment and Management|
|Business Ethics||High Performance Teams (Remote Workforce)||Safety in the Workplace|
|Business Etiquette||Hiring Strategies||Sales Fundamentals|
|Business Succession Planning||Human Resource Management||Servant Leadership|
|Business Writing||Improving Mindfulness||Social Intelligence|
|Call Center Training||Improving Self Awareness||Social Learning|
|Change Management||Increasing Your Happiness||Social Media in the Workplace|
|Civility in the Workplace||Internet Marketing Fundamentals||Stress Management|
|Coaching and Mentoring||Interpersonal Skills||Supervising Others|
|Collaborative Business Writing||Job Search Skills||Supply Chain Management|
|Communication Strategies||Knowledge Management||Taking Initiative|
|Conducting Annual Employee Reviews||Leadership and Influence||Talent Management|
|Conflict Resolution||Lean Process And Six Sigma||Team Building for Managers|
|Contact Center Training||Life Coaching Essentials||Teamwork and Team Building|
|Contract Management||Manager Management||Telephone Etiquette|
|Creating a Great Webinar||Managing Personal Finances||Telework and Telecommuting|
|Creative Problem Solving||Managing Workplace Anxiety||Time Management|
|Critical Thinking||Marketing Basics||Top 10 Sales Secrets|
|Customer Service||Measuring Results From Training||Trade Show Staff Training|
|Cyber Security||Media and Public Relations||Train-the-Trainer|
|Delivering Constructive Criticism||Meeting Management||Virtual Team Building and Management|
|Developing a Lunch and Learn||Middle Manager||Women in Leadership|
|Developing Corporate Behavior||Millennial Onboarding||Work-Life Balance|
|Developing Creativity||mLearning Essentials||Workplace Diversity|
|Developing New Managers||Motivating Your Sales Team||Workplace Harassment|
|Digital Citizenship||Multi-Level Marketing||Workplace Violence|
|Emotional Intelligence||Negotiation Skills|
|Employee Motivation||Networking (Outside the Company)|