Business & Technology Skills Development (BTSD) Training
The BTSD Programme was designed by CDC to introduce, train and prepare young adults for the workplace, targeting the necessary skills that would be valuable for the business environment and to a large extent their personal life.
This initiative not only addresses critical education and skills gaps in our communities, but also directly supports national objectives related to youth empowerment, employment, digital transformation and social inclusion.
The program’s structure encourages local ownership, sustainable development and the building of resilient community networks, to help prepare them to navigate the entreprenurial and working world with more confidence, knowledge and enterprise.
BizTECH & BTSD Training Programmes

Participants will be introduced to various business equipment and instruments of every use in the business environment to develop business awareness, functional skills and self confidence in interfacing and interacting with everyday business activities.



Presentation and Interview Preparation 

Conflict Resolution 
LEVEL I - BizTECH Training Programme
Technical & Soft-Skills Training Modules available for trainee selection.| Computer Literacy & Software Applications | Assertiveness and Self-Confidence | Networking Within the Company |
| Introduction to the Internet, Data & SIP Media Systems | Intro. To Business Applications | Entrepreneurship Skills |
| Safe-Surfing & Social Networks | Office Administration | Project Planning & Administration |
| Internet Research & Security Awareness. | Developing Personal & Work Values | Social & Business Ettiquette |
| Introduction to MS WORD | Attention Management | Organizational Skills |
| Introduction to MS EXCEL | Basic Bookkeeping | Overcoming Sales Objections |
| Introduction to MS POWERPOINT | Employee Termination Processes | Personal Branding |
| Introduction to MS PUBLISHER | Facilitation Skills | Personal Productivity |
| Introduction to MS OUTLOOK | Event Planning & Administration | Sales, Marketing & Presentation Skills |
| Intro to Website Design & Mobile App. Development | Executive and Personal Assistants | Project Management Tools |
LEVEL II - Professional & Business Skills Training Courses and Workshops
On-Line CBTs and In-House Training Modules Available for Trainees & Tutors for continuous professional development.| 10 Soft Skills You Need | Employee On-boarding | Networking Within the Company |
| Administrative Office Procedures | Employee Recognition | Office Politics for Managers |
| Administrative Support | Employee Recruitment | Organizational Skills |
| Anger Management | Employee Termination Processes | Overcoming Sales Objections |
| Appreciative Inquiry | Entrepreneurship | Performance Management |
| Archiving and Records Management | Event Planning | Personal Branding |
| Assertiveness and Self-Confidence | Executive and Personal Assistants | Personal Productivity |
| Attention Management | Facilitation Skills | Presentation Skills |
| Basic Bookkeeping | Generation Gaps | Project Management |
| Being a Likeable Boss | Goal Setting and Getting Things Done | Proposal Writing |
| Body Language Basics | Handling a Difficult Customer | Prospecting and Lead Generation |
| Budgets & Financial Reports | Health and Wellness at Work | Public Speaking |
| Business Acumen | High Performance Teams (Inside the Company) | Risk Assessment and Management |
| Business Ethics | High Performance Teams (Remote Workforce) | Safety in the Workplace |
| Business Etiquette | Hiring Strategies | Sales Fundamentals |
| Business Succession Planning | Human Resource Management | Servant Leadership |
| Business Writing | Improving Mindfulness | Social Intelligence |
| Call Center Training | Improving Self Awareness | Social Learning |
| Change Management | Increasing Your Happiness | Social Media in the Workplace |
| Civility in the Workplace | Internet Marketing Fundamentals | Stress Management |
| Coaching and Mentoring | Interpersonal Skills | Supervising Others |
| Collaborative Business Writing | Job Search Skills | Supply Chain Management |
| Communication Strategies | Knowledge Management | Taking Initiative |
| Conducting Annual Employee Reviews | Leadership and Influence | Talent Management |
| Conflict Resolution | Lean Process And Six Sigma | Team Building for Managers |
| Contact Center Training | Life Coaching Essentials | Teamwork and Team Building |
| Contract Management | Manager Management | Telephone Etiquette |
| Creating a Great Webinar | Managing Personal Finances | Telework and Telecommuting |
| Creative Problem Solving | Managing Workplace Anxiety | Time Management |
| Critical Thinking | Marketing Basics | Top 10 Sales Secrets |
| Customer Service | Measuring Results From Training | Trade Show Staff Training |
| Cyber Security | Media and Public Relations | Train-the-Trainer |
| Delivering Constructive Criticism | Meeting Management | Virtual Team Building and Management |
| Developing a Lunch and Learn | Middle Manager | Women in Leadership |
| Developing Corporate Behavior | Millennial Onboarding | Work-Life Balance |
| Developing Creativity | mLearning Essentials | Workplace Diversity |
| Developing New Managers | Motivating Your Sales Team | Workplace Harassment |
| Digital Citizenship | Multi-Level Marketing | Workplace Violence |
| Emotional Intelligence | Negotiation Skills | |
| Employee Motivation | Networking (Outside the Company) |






