Youth Entrepreneurial Skills (YES), BizTECH 
& Business & Technology Skills Development (BTSD)
Training Programme Cycle – Stage I (3 mths) & Stage II (3-4 mths)

OVERVIEW – The Community Development Corporation (CDC) in collaboration with key stakeholders, proposes to implement Special Business and Work Skills Training Programmes for disadvantaged youths and young adults in East Dry River (EDR), Port of Spain and surrounding communities, over 2 consecutive Training Periods (Stage I & Stage II), in partnership with social services and community support organizations and stakeholders.

The Productivity Development Programme (PDP) strategically integrates business awareness and social skills development activities aimed at building confidence and productive attitudes, enhancing employment skills and business exposure through student projects that promote the analysis of current economic and market trends and business environments to create direct income earning opportunities.

Our Business & Technology Skills Development (BTSD) Programme Module focus primarily on business and work skills development, Computer Based Training (CBT) and learning assistance through special in-house and on-line training components that can be accessed by any community participant from their home or any other computer access point throughout Trinidad and Tobago.

The CDC Learning Resource Center (LRC) facilitate access to In-House Training Workshops for Specialized Tutor Programmes in collaboration and with the support of training partners and social services organizations who bring core skills training, support services and key resources to these communities.

BTSD include both Tutor Lead Practical Workshops and CBT Training Modules including:

• Computer Literacy Certification Programmes (Word, Excel, Publisher, PowerPoint);
• Hands-on Music Editing and Digital Mastering;
• Business Software Applications (Accounting, Business & Market Information Analysis Tools);
• Creative Art and Graphic Design (Adobe Illustrator, Photoshop, CBTs, etc.);
• Print & Digital Media Production and Digitization Systems;
• Website Design, Development and Management;
• Information & Data Entry Management Systems.

 Other Special PDP Targeted Workshops include:

Exposure to Music Theory & Musical Instruments; Life Skills Development and Management; Homework Assistance; School Curriculum Learning Support; Special ‘Training of Trainers’ Programmes;

Performance & Stage Management; Adult Literacy and Retraining; Production & Event Management; Other direct income earning and employable skills development courses.

LEVEL I - BizTECH Training Programme

Technical & Soft-Skills Training Modules available for trainee selection.

Computer Literacy & Software Applications	Assertiveness and Self-Confidence	Networking Within the Company
Introduction to the Internet, Data & SIP Media Systems	Intro. To Business Applications	Entrepreneurship Skills
Safe-Surfing & Social Networks	Office Administration	Project Planning & Administration
Internet Research & Security Awareness.	Developing Personal & Work Values	Social & Business Ettiquette
Introduction to MS WORD	Attention Management	Organizational Skills
Introduction to MS EXCEL	Basic Bookkeeping	Overcoming Sales Objections
Introduction to MS POWERPOINT	Employee Termination Processes	Personal Branding
Introduction to MS PUBLISHER	Facilitation Skills	Personal Productivity
Introduction to MS OUTLOOK	Event Planning & Administration	Sales, Marketing & Presentation Skills
Intro to Website Design & Mobile App. Development	Executive and Personal Assistants	Project Management Tools

LEVEL II - Professional & Business Skills Training Courses and Workshops

On-Line CBTs and In-House Training Modules Available for Trainees & Tutors for continuous professional development.

10 Soft Skills You Need	Employee On-boarding	Networking Within the Company
Administrative Office Procedures	Employee Recognition	Office Politics for Managers
Administrative Support	Employee Recruitment	Organizational Skills
Anger Management	Employee Termination Processes	Overcoming Sales Objections
Appreciative Inquiry	Entrepreneurship	Performance Management
Archiving and Records Management	Event Planning	Personal Branding
Assertiveness and Self-Confidence	Executive and Personal Assistants	Personal Productivity
Attention Management	Facilitation Skills	Presentation Skills
Basic Bookkeeping	Generation Gaps	Project Management
Being a Likeable Boss	Goal Setting and Getting Things Done	Proposal Writing
Body Language Basics	Handling a Difficult Customer	Prospecting and Lead Generation
Budgets & Financial Reports	Health and Wellness at Work	Public Speaking
Business Acumen	High Performance Teams (Inside the Company)	Risk Assessment and Management
Business Ethics	High Performance Teams (Remote Workforce)	Safety in the Workplace
Business Etiquette	Hiring Strategies	Sales Fundamentals
Business Succession Planning	Human Resource Management	Servant Leadership
Business Writing	Improving Mindfulness	Social Intelligence
Call Center Training	Improving Self Awareness	Social Learning
Change Management	Increasing Your Happiness	Social Media in the Workplace
Civility in the Workplace	Internet Marketing Fundamentals	Stress Management
Coaching and Mentoring	Interpersonal Skills	Supervising Others
Collaborative Business Writing	Job Search Skills	Supply Chain Management
Communication Strategies	Knowledge Management	Taking Initiative
Conducting Annual Employee Reviews	Leadership and Influence	Talent Management
Conflict Resolution	Lean Process And Six Sigma	Team Building for Managers
Contact Center Training	Life Coaching Essentials	Teamwork and Team Building
Contract Management	Manager Management	Telephone Etiquette
Creating a Great Webinar	Managing Personal Finances	Telework and Telecommuting
Creative Problem Solving	Managing Workplace Anxiety	Time Management
Critical Thinking	Marketing Basics	Top 10 Sales Secrets
Customer Service	Measuring Results From Training	Trade Show Staff Training
Cyber Security	Media and Public Relations	Train-the-Trainer
Delivering Constructive Criticism	Meeting Management	Virtual Team Building and Management
Developing a Lunch and Learn	Middle Manager	Women in Leadership
Developing Corporate Behavior	Millennial Onboarding	Work-Life Balance
Developing Creativity	mLearning Essentials	Workplace Diversity
Developing New Managers	Motivating Your Sales Team	Workplace Harassment
Digital Citizenship	Multi-Level Marketing	Workplace Violence
Emotional Intelligence	Negotiation Skills
Employee Motivation	Networking (Outside the Company)